Tickets 2022 : exchange & upgrade

© Eva Krins

Tickets 2022 : exchange & upgrade

  • Holders of an order placed for the 2020 and/or 2021 editions. RECEIVE your tickets for 2022.

    If you have placed an order for the 2020 and/or 2021 editions, you can retrieve your tickets for the 2022 edition using this link.

    Procedure:
    1- click on this link.
    2- enter the email address you used when ordering and click on “send my tickets”
    3- check your mailbox to see if you have received your tickets

    You have not received your tickets? Contact us at hello@dourfestival.eu

    You have changed your email address? Contact us at hello@dourfestival.eu

  • Holders of a REGULAR 5-DAY ticket (including Valentine’s Day Pack, Promo 100€, Promo upgrade 40€ 1 DAY > 5 DAYS) for 2020 and/or 2021. UPGRADE for free your tickets to a PASS DOUR XXL.

    If you have decided to keep your tickets purchased in 2020 and/or 2021 and to carry them over to the 2022 edition, you now have the possibility to upgrade for free your tickets to a PASS DOUR XXL.

    Procedure:
    1- click on this link
    2- enter the barcode of your old ticket to access the ticket office
    3- select the product UPGRADE DOUR XXL
    4- confirm your order
    5- check in your mailbox that you have received your PASS DOUR XXL

    Once your request has been confirmed, your old ticket will no longer be valid.

    Do you have several tickets purchased in 2020 and/or 2021? You must repeat the operation as many times as you have tickets.
    You can’t find your tickets anymore? You can retrieve them by clicking on this link (NB: you will receive your updated tickets for 2022, but the barcode of your 5-day ticket will still work to access the ticketing system)

    You have not received your tickets? Contact us at hello@dourfestival.eu

  • Holders of a COMFORT 5-DAY ticket for 2020 and/or 2021. UPGRADE for free your tickets to a PASS DOUR XXL COMFORT.

    If you have decided to keep your tickets purchased in 2020 and/or 2021 and to carry them over to the 2022 edition, you have the possibility to upgrade for free your tickets to a PASS DOUR XXL COMFORT.

    Procedure:
    1- click on this link
    2- enter the barcode of your old ticket to access the ticket office
    3- select the product UPGRADE DOUR XXL COMFORT
    4- confirm your order
    5- check in your mailbox that you have received your DOUR XXL COMFORT and COMFORT CAMPING 7 DAYS tickets

    Once your request has been confirmed, your old tickets (Comfort 5 days and Comfort Camping) will no longer be valid.

    Do you have several tickets purchased in 2020 and/or 2021? You must repeat the operation as many times as you have tickets.
    You can’t find your tickets anymore? You can get them back by clicking on this link (NB: you will receive your updated tickets for 2022, but the barcode of your Comfort 5 days ticket will still work to access the ticketing service)

    You have not received your tickets? Contact us at hello@dourfestival.eu

  • Holders of vouchers. Buy a PASS DOUR XXL or a PASS DOUR XXL COMFORT at a preferential price.

    Procedure available soon.

  • Change the names on the tickets purchased in 2020 and/or 2021.

    The names on your tickets bought in 2020 and/or 2021 are no longer valid for Dour Festival 2022? You can change them using this link.

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