Prevention
Services – Prevention
Whether it’s your first, tenth or 36th Dour, a festival requires preparation !
For 5 days, you’ll live on music, encounters and discoveries, and create one of the most beautiful memories of your life.
In collaboration with professionals, the Dour Festival team looks after you.
For a Dour without a care!
Preparing for your festival is easy: all you need to do is sleep, eat well, drink water, take care of yourself, and… smile!
We also recommend that you prepare:
- sunscreen;
- earplugs: even if we limit the decibels, think of your ears! Our partner BLOX will offer them at their stand, along with children’s headphones for hire;
- some rest (and even more before hitting the road again!) ;
- water: bottled water is available for purchase in bars, and you can also use the drinking water taps located in our sanitary areas to wash your hands and refresh yourself.
Actions for the well-being of the public
Awareness and prevention stands will be present to inform you about the best practises to adopt in festive environments, as well as:
- A “Relax Zone” to recuperate or receive psycho-medical assistance if needed;
- Mobile prevention teams and security and rescue services present on site to ensure your safety and well-being;
- Health & Safety teams in front of the stages;
- Welcome agents to guide you around the site;
- A Red Cross stand, located between the concert site and the campsites, open 24 hours a day throughout the duration of the festival.
Let’s talk about … Respect :
Respect for others – You’re Safe Here
Dour is more than just music: it’s about singing, dancing, reuniting, and sharing unforgettable moments. And above all, Dour is Love! That is why we want everyone to feel welcomed and respected. No form of violence, harassment, or discrimination is tolerated here. The festival is a space where everyone should feel safe, welcomed, and free to be themselves. With the SISU (Emergency Psychosocial Intervention Service of the Red Cross), we have established a system of prevention, support, and guidance so that everyone can experience Dour in peace and kindness.
The device is called You’re Safe Here and aims to combat assaults and harassment. Throughout the festival, you will find individuals wearing an orange armband with the inscription “ You’re Safe Here”. In case of any issues, speak to one of them (available in the bars, at the reception, roaming around the site…). They are trained to welcome and guide you and your friends towards the team of professionals from SISU – trained and bilingual practitioners, ready to provide psychosocial support to any potential victims or witnesses of assault or harassment.
Compliance with legislation
It is evident that the laws in force in Belgium also apply on the festival site. Thus, no alcoholic beverage may be served, offered, or sold to those under 16 years of age, in accordance with the law.
Dour Festival also enforces a zero-tolerance policy regarding drugs: any breach of the law may result in expulsion from the festival site.
For further information :
