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TICKETS

FAQ

TICKETING

Regular 5-day Pass (valid from 17 to 21 July), costing:

  • 165 euros until 31/12
  • 199 euros from 1/01 until 15/02
  • 210 euros from 16/02 until 16/07
  • 225 euros after 17 July

Regular 1-day Pass for:

  • Wednesday 17 July
  • Thursday 18 July
  • Friday 19 July
  • Saturday 20 July
  • Sunday 21 July

    costing:

  • 72 euros until 15/02
  • 77 euros from 16/02 to 16/07
  • 90 euros after 17 July

The cost of a REGULAR PASS (5-day or 1-day) includes service charges, entry to the REGULAR CAR PARK, entry to the concerts on the festival site for the days chosen, and return travel on the shuttle bus between St-Ghislain station and the Festival site.

NB

If you would like access to the CAMPSITE, you must also purchase a camping ticket in addition to your pass.
Find out more about our camping tickets in “camping passes”.

If you would like access to the EASY CAR PARK, you must also purchase an EASY CAR PARK ticket in addition to your pass.
Find out more about our EASY CAR PARK tickets in “easy car park”.

Would you like to try a different festival experience?

The Dour Experience Pass gives you access to the festival grounds for the duration corresponding to your choice of ticket (Dour Experience 5-DAY PASS or Dour Experience 1-DAY PASS), BUT as well as that, it also includes the following:

  • Entry to the REGULAR CAR PARK
  • Return journey on the shuttle bus between Saint Ghislain station and the Dour Festival if you are using public transport
  • Entry to concerts on the festival site and to the entire programme on the selected days
  • Entry to the Dour Experience area (marquee with a balcony overlooking the Last Arena, a champagne bar up high, table service and entry to our “Food experience” restaurant (price of the meal not included)


The Dour Experience Pass is available with the following options :

5-day Pass (valid from 17 to 21 July) costing:

  • 245 euros until 31/12
  • 260 euros from 1/01 until 15/02
  • 270 euros from 16/02 until 16/07
  • 300 euros after 17 July

1-day Pass for:

  • Wednesday 17 July
  • Thursday 18 July
  • Friday 19 July
  • Saturday 20 July
  • Sunday 21 July

    costing:

  • 110 euros until 31/12
  • 130 euros from 1/01 until 16/07
  • 150 euros after 17 July

NB

The Dour Experience Pass does not include entry to the Campsites.

The good news is that this means you can choose the campsite you prefer when you buy your camping ticket!
You can also purchase a DOUR EXPERIENCE PARKING ticket near the entry to the site and the DOUR EXPERIENCE area.

Dour is the most legendary of the Festival campsites!

NB

To access our campsites, you must purchase your campsite access from the choice between:

The Regular Campsite:

Does it need any further introduction? It’s the best campsite for putting up your tent! It has 2 large areas where you’ll find a bar, a food stand, a cooking island, some great activities (Beauty Corner, the Wake Up Campsite), and most importantly of all, the incredible Dour community.
The Regular Camping Pass is a fixed price, however long you’re staying. It’s your Festival Pass that grants you access. If you have purchased a Regular 1-day Pass for Thursday, you will only be able to use the Regular Campsite from midday on Thursday until 11am on Friday. You have to pay for the showers in this campsite.

The Comfort Campsite:

Not far from the concert site, this is the most comfortable campsite thanks to the services available: a cooking island, flush toilets, free access to showers, a massage area staffed by a team of physiotherapists, yoga classes, a wall of mobile phone chargers and a swimming pool and jacuzzi area.
You can also enjoy breakfast (pastries, omelette or pancake with tea or coffee on Thursday, Friday, Saturday and Sunday morning) between 8am and 12pm, which is included in the price.
Entry to the Comfort Campsite costs a fixed amount, however long you’re staying. It’s your Festival Pass that grants you access. If you have purchased a Regular 1-day Pass for Thursday, you will only be able to use the Comfort Campsite from midday on Thursday until 11am on Friday.
Entry to the Comfort Campsite does however allow you to go and say hello to any friends you have in the Regular Campsite.

The Green Campsite:

The Green Campsite 2.0 is here! This year, the number of festivalgoers will be limited. You’ll see more bathrooms facilities, but as well as this, from Thursday to Sunday inclusive, there will be aperitifs featuring local ingredients, yoga classes, introductory handpan lessons, a swimming pool and jacuzzi area, a hammock area and a cooking island. Entry to the Green Campsite costs a fixed amount, however long you’re staying. It’s your Festival Pass that grants you access. If you have purchased a Regular 1-day Pass for Thursday, you will only be able to use the Green Campsite from midday on Thursday until 11am on Friday. Entry to the Green Campsite even lets you go and say hello to any friends you have in the Regular Campsite.

Dour Les Bains goes XXL!

This year, there will be 2 beach volleyball courts, as well as hammocks and shelters, a cooking island, mobile phone charging facilities, pools and jacuzzis. Set up your tent in our campsite and enjoy the beach atmosphere with deckchairs, flip-flops and parasols. Our dedicated XXL team can’t wait to see you!
Entry to Dour-Les-Bains is available for a fixed price. It’s your Festival Pass that grants you access. If you have purchased a Regular 1-day Pass for Thursday, you will only be able to use Dour les Bains from midday on Thursday until 11am on Friday. Entry to Dour les Bains even lets you go and say hello to any friends you have in the Regular Campsite.

The Village :

Setting up a tent and blowing up an airbed isn’t your thing? The Village is the perfect solution for you.
There’s accommodation with mattresses here!
The Village also has relaxation areas, a bar, a food stand and a cooking island. Bathrooms with flush toilets and showers are available free of charge. Entry to The Village is not available on its own. It’s your Festival Pass and whichever accommodation option that you’ve chosen that grants you access. If you have purchased a Regular 1-day Pass for Friday and a cabin, you will only be able to use The Village (and your cabin) from midday on Friday until 11am on Saturday. We strongly recommend coming to The Village with a 5-Day Pass.
Got friends in the regular campsite? No problem, you can go and meet them with your entry to The Village.

To make the most of the concert and activities in the Campsites, you can order your Douros from the box office in advance, which you can then use to buy things at the stands. During the festival, all you need to do is hand in your vouchers when you arrive at the site to get them loaded on to your wristband. Simple and quick!
A fee will be deducted when the cashless balance is refunded.

The Regular Car Park is available free of charge to festivalgoers.

The perfect addition to your “Dour Experience” Pass is entry to the Car Park of the same name.
Even closer than the Easy Car Park and no footbridge !
Can only be purchased with a Dour Experience Pass.
1 parking pass per vehicle.

You know all about Dour, but maybe you’re not sure about trekking across the footbridge with your bags?! No worries !
The EASY CAR PARK is here! You can avoid climbing all the steps with this option.
Easy Car Park tickets are only available to buy in advance.
Tickets must be exchanged on site at the entrance to the Easy Car Park.
Easy Car Park tickets are only for 1 vehicle.

You will receive your tickets after 1 July 2024.
We deliberately send them late to avoid them getting lost or forged.

To order your tickets you have to go to dourfestival.eu or FNAC!
Every year, we know that fake tickets are put up for sale or genuine tickets are copied and resold a number of times. It’s the unique barcode on the ticket that counts.
If you’re thinking of “getting a good deal”, you’ll only have to buy an extra ticket to get in.
And as this barcode is unique, don’t post a picture of your ticket on social media.

https://resell.seetickets.com/dour24/

Would you like to customise your ticket or change the name on it?
If you’ve bought your ticket through an official channel, you’ll see a “customise” option on your email confirmation.
Use this to assign a name to each ticket.
Under “manage”, you can amend your order (NB: admin fees will be charged for amendments)

Preferential prices are available for local residents of Dour, Honnelles, Quiévrain, Hensies, Boussu. For practical information, you can send an email to lefestivaldesdourois@dourfestival.eu

Would you like an invoice for your tickets?
We don’t issue them automatically, but you can generate one yourself from your ticket confirmation.

We recommend buying tickets from our own website.
If there are tickets available, it might be possible to buy them during the festival from the main box office at the entrance for the on-site price.

The ticket office for wristbands and/or ticket purchases is open from:
Wednesday to Sunday from 12:00 noon to midnight

ACCOMMODATIONS

For security reasons, camping and/or overnight stays are possible only at one of the festival’s campsites.
Wild camping or sleeping in a vehicle (car, caravan, van, etc.) is not allowed.

All our campsites will be open from Wednesday 12:00 noon to Monday 12:00 noon. If you hold a 1-day ticket, you will have access to the campsite on the day specified on your ticket, until 11:00 AM the next day. The local authority does not allow access to the campsite before and after this period.

A Tip Up Duo Luxe consists of 2 comfortable mattresses on a wooden floor with a carpet and an awning.
There’s no lock, just a more comfortable version of the traditional camping tent!
Buying a Tip Up gives you access to The Village, its facilities and entertainment at no extra cost.

The Festihut is back! Available in Duo luxe, Quattro, quattro luxe, XXL (for 14 people) and XXL Luxe versions, the hardest part will be choosing.
Whatever size you choose, they all come with beds, power sockets, lighting and a lock.
Buying a Festihut gives you access to The Village, its facilities and entertainment at no extra cost.

A hut is a more comfortable tent for 4 people on a wooden floor with 4 mattresses, an LED strip, a lock and a power socket. With the luxury version, you also get your own pillows, duvets and sheets.
Includes access to The Village, its facilities and entertainment.

Our Camping Shop returns once again this year! You’ll find all the necessary camping equipment (tents, mattresses, chairs, sleeping bags, etc.). The Camping Shop also offers a range of essential products.

Come and discover our assortment on the spot! Opening hours:

• Wednesday: 9h – 22h
• Thursday: 09h – 22h
• Friday: 09h – 22h
• Saturday: 09h – 22h
• Sunday: 09h – 22h

Showers cost 2 douros (3 euros) at the Regular Campsite. Showers are free of charge at the special campsites (The Village, Green Campsite, Dour Les Bains, Comfort Campsite).

The showers are open from Wednesday 12:00 noon to Monday 12:00 noon but will be closed to the public at the regular campsite between 2:00 and 6:00 at night/early morning.

You will find two Cooking Islands on the Regular Camping where you can cook your meals, in a large friendly cooking area and have the opportunity to make new friends and share your culinary creations! Microwaves and electric kettles will be at your disposal. No other equipment is available, so keep in mind to bring your cooking utensils. Cookings Islands are also available at the Green Camping, Comfort Camping, Dour Les Bains and The Village. Consult the list of prohibited items.

You can take your shopping to the campsite, but please note that glass is not allowed! The full list of items that are banned at the festival site is detailed in article 4 of our general terms and conditions.

GETTING TO DOUR FESTIVAL

Several bus travel options are available to you from France, Belgium, Luxembourg and Switzerland. Bus packages all include: round trip by bus from the city of your choice the presence of a coordinator during the journey entertainment during the journey Departures are organized on Wednesday July 17, 2024. Returns are on Monday July 21, 2024 at 11 a.m.

Make the right choice and come by train to the Dour Festival! SNCB/NMBS will provide additional capacity. You get off at Saint-Ghislain station. From there, a free shuttle bus will take you to the festival and campsite.

Event Train Ticket: Return journey at half price 

With the SNCB/NMBS, a special Event Train Ticket at a 50% discount is available, valid for 1 return journey by train in 2nd class from any Belgian railway station of your choice to Saint-Ghislain railway station, during the period from Wednesday 12/07/2023 to Monday 17/07/2023 included. There are no time restrictions on when you use this train ticket on these days. The exact terms of use and validity the Event Train Ticket are shown here. The shuttle bus to the site is free. The festival car park has a dedicated area to park bicycles. 

You have a unique SNCB code per festival ticket. This code can be found on your festival ticket. Each code is unique and can only be used once! Go to sncb.be/dour and buy your Event Train Ticket with your SNCB code. 

It is valid for 1 return ticket in 2nd class at half price between any Belgian station and Saint-Ghislain station. 

All information, conditions and purchase on sncb.be/dour

The Dour Festival car park is free of charge. When approaching the event area, follow the “PARKING Regular” signs. The kiss-and-ride is located on the public car park (follow the signs “Dépose minute”).

Dour tips: For everyone’s safety, the organization insists on using these spaces to drop off festival-goers and friends in complete tranquillity. Please do not park, even temporarily, on unsuitable areas ( roadsides etc…) as this may cause traffic to slow down. Warning: Any vehicle parked outside the parking lot may be towed away. Wild camping (tents, caravans, motorhomes), both around the venue and on the parking lots, is forbidden by police regulations. The organisation declines all responsibility in the event of an accident, damage or theft on the car parks. No insurance claims can be made. Choose to carpool! Share your trip with friends to limit your carbon footprint.

Online booking platform coming soon.

There are 3 airports close to Dour. Each of them allows you to easily travel to the festival.

• The airport of BRUSSELS (Zaventem) – brusselsairport.be There is an underground train station beneath the airport. From there you can take the train to Saint-Ghislain.

• The airport of CHARLEROI – www.brussels-charleroi-airport.com A shuttle bus brings you to the train station Charleroi (Line A). From there you can take the train to Saint-Ghislain.

• The airport of LILLE – lille.aeroport.fr A shuttle bus brings you to the train station Lille Flandres. From there you can take the train to Saint-Ghislain. Prepare your trip thanks to their routeplanner on nmbs.be . At the train station of Saint-Ghislain a free shuttle bus awaits you that brings you to the festival.

ON SITE

The concert schedule is available here.

Hundreds of toilets and urinals are at your disposal for free in various sanitary areas. They are cleaned several times a day and use little water. Several points of running water are at your disposal for free allowing you to refresh yourself in the sanitary areas. Several shower areas are available for 2 Douros (on sale at the ticket offices at the Regular Camping).

Worried about leaving your valuables unattended at the campsite? Don’t feel like carrying your bulky belongings? A lockers area is at your disposal along the Mainstreet, between the concert site entrance and the Regular Camping. Several sizes of lockers are available. Payment in cash or by credit card directly on site. A lockers area is also available in The Village, de Green Camping, Comfort Camping and Dour Les Bains. You can take advantage of an advantageous rental rate in presale via this link.

Charging stations are available at the campsite.

At all times, our priority is the health and safety of the festival-goers, the artists, their crews teams and our staff. We work with the local and federal police, the medical services and the local and provincial authorities to prepare the event.  The list of items that are banned at the festival site is detailed in article 4 of our general terms and conditions.

From 0 to 97 years of age, everyone is welcome! However, festival-goers from the age of 8 onwards must hold a ticket. People born on or after 1 January 2016 get in free of charge. However, we would advise you not to bring any (very young) children. There are no special facilities for young children. In addition, we believe a music festival is not necessarily the most suitable environment for a very young audience. We also recommend that minors are accompanied by a parent, guardian and/or adult.

Did you hurt yourself? The Red Cross is present at the end of Mainstreet. If you can’t make it, there are roving teams around too. Don’t hesitate to ask them!

Bringing your own sandwiches to the concert site? Why not? And to make the most of our water points, water bottles (only plastic or stainless steel and completely empty) are allowed. The full list of items that are banned at the festival site is detailed in article 4 of our general terms and conditions.

Would you like to run a stall at the festival? Please send in your application by e-mail to hello@dourfestival.eu.

Feel like dressing in the Dour-colours? Or in a shirt of your favourite band? There is a merchandise booth at the festival. It’s the only official outlet. First come, first served!

We do limit our decibel levels, but you still need to take care of your ears. As they are every year, our partner, BLOX, will be at the festival site with its Earplugs shop. You’ll find earplugs there with an acoustic filter designed to make sure you can enjoy authentic sound while protecting your hearing. 

Foam earplugs will also be available free of charge on site. We are relying on you to dispose of them in a bin and not on the ground. New this year: BLOX will be collecting used foam earplugs at its stand so that they can be recycled and turned into a material to make urban furniture (benches, tables etc.). 

Our kids’ ears will also be looked after! BLOX will be selling and renting out headphones for children, only available from their shop.

Unfortunately we do not have cash dispensers at the site. There is a cash point in the village: Rue Grande, 51 – 7370 Dour. All cashless points accept payments in cash as well as by credit or debit card (Maestro/Mastercard/Visa).

Lost something at the festival?

The lost & Found stand by La Loterie Nationale is located in the entrance area, open from Thursday 18.07 to Sunday 21.07 from 10.00am to 08.00pm. Monday 22.07 from 10.00am to 02.00pm – From Tuesday 23.07 onwards, lost and found items will be deposited at the Commune of Dour.

To assure a decent follow up, contact is only possible by mail : objetstrouves@communedour.be

Please send in requests using this form: https://qi695g5vlqf.typeform.com/to/BGl1adXE

Ahead of the festival, please contact us with any further questions you may have by e-mail sent to hello@dourfestival.eu.