Prevention
Services – Prevention
Whether it’s your first, tenth or 36th Dour, a festival requires preparation !
For 5 days, you’ll live on music, encounters and discoveries, and create one of the most beautiful memories of your life.
In collaboration with professionals, the Dour Festival team looks after you.
For a Dour without a care!
Preparing for your festival is simple: sleep, eat well, drink water, protect yourself and… smile! We recommend you bring :
- sunscreen
- earplugs – Even if we limit decibels, think of your ears. Our partner BLOX will be offering them on its stand, as well as children’s helmets for hire.
- rest (and even more before hitting the road!)
- water. Bottles of 0.5L water will be on sale in bars and 1.5L on campsites. Dehydration is often the cause of many ailments, so remember to use the drinking water taps located in our sanitary areas to wash your hands and refresh yourself.
Actions for the well-being of the public
Prevention and awareness-raising stands will be on hand to inform you about the best practices to adopt at parties, as well as :
- A “Relax Zone” allows you to recuperate or get psycho-medical help if you need it.
- Mobile prevention teams and security and emergency services on site to ensure your safety and well-being.
- Health & Safety teams in front of the stages.
- Welcome agents to guide you around the site
- A Croix Rouge stand, located between the concert site and the campsites and open 24 hours a day for the duration of the festival.
Let’s talk about … Respect :
Respect for others – You’re Safe Here
Dour, c’est plus que de la musique : c’est chanter, danser, se retrouver et partager des moments mémorables. Et surtout, Dour, c’est l’Amour ! C’est pourquoi nous voulons que chacun s’y sente accueilli et respecté. Aucune forme de violence, de harcèlement ou de discrimination n’y est tolérée. Le festival est un espace où tout le monde doit pouvoir se sentir en sécurité, accueilli et libre d’être soi. Avec le SISU (Service d’Intervention Psychosociale Urgente de la Croix-Rouge), nous avons mis en place un dispositif de prévention, de soutien et d’accompagnement afin que chacun vive Dour sereinement et dans la bienveillance.
The device is called You’re Safe Here and aims to combat assaults and harassment. Throughout the festival, you will find individuals wearing an orange armband with the inscription “ You’re Safe Here”. In case of any issues, speak to one of them (available in the bars, at the reception, roaming around the site…). They are trained to welcome and guide you and your friends towards the team of professionals from SISU – trained and bilingual practitioners, ready to provide psychosocial support to any potential victims or witnesses of assault or harassment.
Compliance with legislation
It is evident that the laws in force in Belgium also apply on the festival site. Thus, no alcoholic beverage may be served, offered, or sold to those under 16 years of age, in accordance with the law.
Dour Festival also enforces a zero-tolerance policy regarding drugs: any breach of the law may result in expulsion from the festival site.
For further information :